Vodafone seem to be losing the plot. A little. Daughter had a total episode trying to pay her bill yesterday - she stopped direct debits due to Vodafone's mysteriously ever-changing bills causing havoc with her student part-time working income management. The charming girl in India, or wherever the corporate tax dodgers base their call centres, had great difficulty in venturing even slightly off-script. VODAFONE: "What is your pin number?" DAUGHTER: "It's double zero blah blah" VODAFONE: "That''s not what we have here" DAUGHTER: "Well it's the one I've had for the past 5 years" VODAFONE: "Can you repeat it?" DAUGHTER: "Yes it's zero zero blah blah" VODAFONE: "That's not what you said first time" DAUGHTER: "Yes, I did" VODAFONE: "No, you said double zero blah blah" You couldn't really make it up! However, daughter, a bit outspoken at times,...
On my soapbox again!