The wild and wacky world of banking. I have been a "happy" customer of Halifax for some 20 years now. However, the nearest branch (local cherry, oak and chestnut trees excepted!) to me is either a 40-minute walk in one direction (no, not walking there surrounded by the five tah-ood X-Factor irritations!), or a bus journey in the other. However, there is a Lloyds Bank, which owns Halifax, within five minutes' walk. So I phoned up my own bank to enquire if it would be possible to chuck some cash I'd received into my account via the Lloyds branch. "Yes" came the helpful reply, from a UK-based call centre operative, "it will be credited no later than within two hours". Fabulous, I thought. Trotted off to Lloyds. But lo, they cannot accept cash (or cheques etc). I need a Lloyds debit card. I did my best to explain I was a Halifax customer and that Halifax is part of Lloyds. But to no avail. I suggested the use of a Bank Giro slip. Nada. The cashier said...
On my soapbox again!