I was sent a story today by a friend who knows my feelings on the subject - that is, about one of the consummately greatest of all British activities, namely, queuing. It seems some Danish Professor or other has come up with the theory that those who queue the longest should actually be served the last. He claims it makes purchasing something altogether more efficient and smooth through the idea of 'contra-queuing' (whatever the devil that may mean). 'Serve the people at the back of the queue first', he says, with profound wisdom. Altogether very professorial, albeit demonstrating a somewhat keen lack of understanding of the purchasing psyche. The Nobel Prize-chasing Prof suggests that if, for example, a popular entertainment act was to announce a tour, with tickets going on sale at 11am one morning, using the theory of 'contra-queuing', no one will want to be first to buy said tickets. So no one will turn up 14 months in advance and venues will...
On my soapbox again!